Listening. Innovating. Delivering. This mission statement drives us to constantly develop new ways to support member agents and the Town Hall sessions have been at the heart of this ongoing evolution.
Since Jason Tebb, our Chief Executive Officer, began his tenure, we’ve been listening more than ever to your needs and acting on the feedback we hear to increase the value of your OnTheMarket membership. We intend to continue this commitment.
With this in mind, we’re expanding the scope and scale of our popular initiative in response to growing demand from those of you who are eager to share your thoughts as a collective.
Launched in early 2021, our Town Halls give you as OnTheMarket members the opportunity to join a group meeting chaired by Jason to directly discuss any topic you wish. To date, our sessions have enabled representatives and business owners from over 1,000 agency brands to share their thoughts openly.
Following the first sessions of this year, which were fully booked within hours of being announced, additional dates have been added to the original schedule of events, with attendee capacity expanded to cater for increasing interest. We also know many of you would prefer to attend in person rather than virtually, so in addition to continuing our virtual events, a series of in-person Town Halls will take place for the first time later this year.
As well as your thoughts and feedback during our sessions, we also love hearing your views on the Town Halls themselves. Here’s what Andrew Dewar, Joint Senior Partner, Curchods, had to say after attending our first round of Town Halls of this year in February: “An inspired move by the CEO to hold such meetings is rarely seen in this space. Jason is fearless about what he may hear and he is acting on the issues that really matter to agents.”
Each virtual event due to take place throughout the rest of the year will have double the capacity of previous events, with each session being open to 50 attendees rather than 25.
The in-person tour later this year will expand the capacity of our sessions further, giving a greater number of you the opportunity to come together and engage with us. Keep your eyes on our social media channels as we’ll be sharing more details with you on these in-person sessions closer to the time.
Talking about his ongoing commitment to our Town Halls, Jason Tebb comments: “Originally, I’d only planned to run events with our agents so I could understand what they wanted and where they felt OnTheMarket needed to do things differently. It became clear very early on that it wasn’t only me who found them useful, they did too. The key topics debated and discussed in those initial Town Hall sessions included what agents thought about the TV advert, our previous Market Appraisal Guides and the need for more functionality and services around lettings. As has been evident by our actions over the past few months, the team and I took all of this on board, leading to the launch of our new brand, website and TV advert in December, alongside our commercial partnerships with Sprift and Canopy that were announced earlier last year. All of these announcements were direct results of our Town Halls.
“With our last round of Town Halls selling out, and a growing number of agents registering interest in attending the next series, it’s clear to me that now is the time to expand the series to meet this demand. I’m really excited about launching our in-person sessions across the country later in the summer as well as doubling our capacity for the ongoing virtual events, giving agents more choice in how they engage with their portal throughout 2022 and beyond. At its heart, this is a listening tour, and I can’t wait to hear what agents have to say. Now is the time to make bold choices as an industry and these events are the perfect forum for us and our agents to have these conversations.”
If you’d like to attend our next round of virtual Town Halls, please sign up here.
We’re looking forward to meeting with more of you soon as our sessions continue to expand and we continue evolving as the agents’ portal.
