We can offer a professional and helpful service to help find the right home for you. Please find below some useful information that will guide you through the process of renting with us.

Once settled on a particular property you wish to rent, we will ask you to complete a written application form. The planned commencement date shall also be determined.

In order to take the property off the market until the planned tenancy commencement date, a holding deposit is required equivalent to 1 weeks rent.The holding fee secures the Landlord against all reasonable costs incurred should you withdraw from the agreement or fail to take up the tenancy within the agreed timescales. This amount is offset against the balance of monies due upon completion of the Tenancy.

As part of the application, we will endeavour (with your permission) to obtain written references to support the information you provide. This will usually mean contacting your employer, current or previous Landlord and someone to give you a character reference. We will also carry out a credit search, using an independent referencing company.

Should we decide a guarantor is required before a tenancy can be granted; the same process of referencing will apply to the guarantor.

In the first instance your complaint should be addressed to the MD at Capitol Management, The Burrow, Bunkers Hill, Belvedere, Kent, DA17 6LH. We aim to handle all complaints swiftly and efficiently but if you remain unhappy with any outcome then the matter can be escalated by resolution to the PRS. ( The property Redress Scheme ) WWW.THEPRS.CO.UK to which we belong.

If you are self-employed, we will require a written reference from your bank and accountant. We will also require accounts, usually dating back 3 years.

If you are a student who cannot prove a consistent and sufficient income, you will need a parent, relative or close friend to guarantee the rent and adherence to any other tenant obligation listed within the agreement.

As soon as we receive satisfactory replies to our reference enquiries, we shall contact you to agree a time to move in on the planned commencement date.

We would advise that for the start of the tenancy, you arrange for Gas, Electric, Water, Telephone and Council Tax accounts to be transferred into your name. Please speak to one of our representatives who will instruct you further.

If you are self-employed, we will require a written reference from your bank and accountant. We will also require accounts, usually dating back 3 years.

Rents are paid in advance and by standing order unless otherwise agreed by the Landlord / Agent.

We hold full client money protection insurance with CMP.