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First Class Residential - Houghton Le Spring

E.Volve Business Centre, Cygnet Way, Houghton Le Spring, DH4 5QY

First Class Residential Estate and Lettings Agents, based in Houghton Le Spring, Durham are accredited and recommended by the NLA (National Landlords Association).

You have assurance that we have the correct levels of insurance, client money protection, ring fenced bank accounts for collection of rent payments and have a client redress system in place. First Class Residential Estate and Lettings Agents also regularly take part in training and ongoing learning surrounding legislation changes.

We specialise in property management and therefore can help with all aspects of the lettings process. All potential tenants must go through the application and referencing process in order to be considered as suitable. 

Checks and references, which we obtain, will cover and include current employment status and income details to assess affordability. We will request previous landlord reference and also carry out credit checks which will highlight any adverse credit problems, CCJs or bankruptcy.

Rent protect protects you if your tenant fails to pay rent. It covers you for up to £2500 per month in unpaid rental income and it covers legal costs to help you in the recovery of unpaid rent.

Did you know?

  • If your tenant falls behind with rent payments, it can take up to 3-4 months before any action can be taken and in most cases you will not get the money back.
  • The average Rent Guarantee claim is £2500.
  • The average cost of legal expenses relating to eviction is £1200.
  • Rent Protect gives you peace of mind that you won’t lose out if your tenant can no longer pay the rent. When you take out a policy, we also provide you with a legal expenses policy that will help cover the cost of legal fees.

Rent protect is available as part of our managed service, please ask for more information.

Our comprehensive managed service offers you piece of mind knowing that your property is in safe hands. We offer the following:

  • Detailed property valuation
  • Accompanied viewings if required.
  • Reference and credit checking for all tenants including guarantors.
  • Tenancy agreement supplied and signed.
  • Detailed inventory.
  • Tenant check in service.
  • Smoke and carbon monoxide alarms checked.
  • Damage deposit placed with a government scheme.
  • Regular property visits.
  • Lease renewals.
  • Rent collection.
  • Monthly rent statement.
  • End of tenancy check out.
  • Negotiation of tenant deposit return.

Maintenance and repairs are not a problem as we work closely with a range of contractors including 24 hour emergency call outs for tenants. We have a contractor for any problem that may occur with your property.

First Class Residential Estate and Lettings Agents work with sophisticated systems allowing us to remind landlords when gas safety certificates are due, leases are up for renewal and property inspections need to be carried out. We have the experience to set you off on the right foot and are happy to talk you through your obligations and comply with current legislation and guide you through market conditions and expected rental income. So whatever you need we are more than happy to help and support you any way we can.

The way your property is marketed is essential; research shows that if your property is not marketed correctly you could actually deter people from viewing your property. We hold a mailing list full of potential tenants and advertise actively to ensure you stand the best chance of securing a tenant quickly. Before the property is marketed we carry out a full assessment and will give you feedback on our findings. This is then your opportunity to make any changes that could make a huge amount of difference.

Unlike traditional agents we can tailor our packages to suit your needs; we also have a maintenance team which means when repairs and maintenance are essential we can deliver a first class service at a very reasonable price.

If you have never rented before our advice, hints and tips are invaluable to a smooth and hassle free experience. Please call our team today for a warm and friendly welcome.

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First Class Residential - Houghton Le Spring

E.Volve Business Centre, Cygnet Way, Houghton Le Spring, DH4 5QY