Client Money Protection Scheme: PropertyMark: C0003039
Redress Scheme: Property Ombudsman: N00443
TENANT FEES: terms and conditions
1, DEFAULT FEES
Where rent is unpaid 14 days after it is due, interest at Bank of England Base rate plus 8% will be charged. You can be charged the cost the landlord has to pay his lender is a mortgage payment is missed.
Where keys are lost, if we wish to assist you, we will charge £30 to lend our key to have it cut. You still must return our key to the office within 48 hours, or this will be in breach of your tenancy.
If we have to meet you at the property we will charge our time at £50 per hour plus the cost of the lost key. If the key is lost outside of business hours you must contact an emergency locksmith and pay the cost yourself. We have neither a contractual or statutory obligation to assist wit lost keys. If you want extra keys or family occupiers, you will have to arrange and pay for these yourself.
2, DAMAGE FOR BREACH OF CONTRACT
We may have to pay costs if you do not keep to the conditions of this contract. The law allows us to recover our reasonable costs from you. The costs you will have to pay are as follows.
1 If we send you a Section 8 Housing Act 1988 notice because you have broken this agreement, you must pay our reasonable costs of £35 including VAT.
We will not charge you for any covering letter.
2 If your Bank returns a cheque, standing order or direct debit unpaid, you must pay our reasonable costs of £20 inc VAT.
3, if you do not respond to the letters about arrears, and as a result our agent has to visit you at home, you will pay our reasonable costs of £50 including VAT. You can avoid this by keeping in contact.
4, if we have a genuine reason to believe that you have abandoned the property and we have to visit the property and speak to neighbours and authorities, you agree to pay our reasonable costs of no more than £50 including VAT. You can avoid this by keeping in contact.
5, Damage to the property caused by tenant neglect or neglect of persons invited to the property by the tenant you agree to pay the bill from the workman plus up to £50 admin costs for our time in arranging these matters.
6, Failure to keep appointments such as Gas Safety Inspections, Periodic Inspections which had previously agreed, unless cancelled no later than 12 hours beforehand you agree to pay an admin charge of up to £50.
7, if you leave without giving notice you must pay rent for the period you should have given notice. This will be claimed against your deposit where possible.
We will claim all of the above from your deposit or via the small claims court.