We aim to be transparent as possible when disclosing our services, procedures and fees charged to tenants. Plymouth Estates is a member of a redress scheme known as The Property Ombudsman www.tpos.co.uk. Copies of the TPO Code of practice and our complaint handling procedure are available at 45 Springfield Road, Plymouth, PL9 8EP.
Plymouth Estates Ltd is a member of Money Shield client money protection scheme reference number 57770034. You can find out more details on the agent’s website or by contacting the agent directly [use Contact Agent Button].
DURING YOUR TENANCY THE ONLY PERMITTED PAYMENTS PAYABLE BY A TENANT ARE AS FOLLOWS IN ACCORDANCE WITH THE TENANT FEE ACT 2019:
Before you move in payable to Plymouth Estates Ltd:
The rent one calendar month in advance.
A refundable tenancy deposit capped at no more than five weeks rent where the annual rent is less than £50,000, or six weeks’ rent where the total annual rent is £50,000 or above.
We do not make any charges to residential tenants for administration, referencing, Right to Rent checks (identity, immigration and visa confirmation), inventory, drafting AST and obtaining references from current or previous employers/landlords to assess affordability.
Company applications: Company referencing fee £360.00 including VAT.
During your tenancy
During the tenancy when requested by the tenant to draft a new tenancy agreement for a change of tenant and re-lodging the deposit if the lead tenant has changed. Tenancy amendment fee: £50.00 (including VAT)
Default fee for late payment of rent exceeding 14 days or more from the rent due date. Fee will not exceed 3% above the Bank of England’s base rate for each day that the payment has been outstanding.
Lost key or security device giving access to the property and requires replacement. Default fee charge to replace lost key or security device at cost price.
Early termination fee. The rent is to be paid during the fixed-term period as required under the tenancy agreement. If the landlord agrees to terminate a tenancy during the fixed term the tenant will be responsible to pay the rent up to the check-in of the new tenant. The outgoing tenant will also be responsible for the landlord/letting agent’s costs of referencing and re-advertising the property.
The fees above will be paid in addition to any rent and deposit that is due under the Tenancy Agreement.
Any other permitted payments, not included above, under the relevant legislation including contractual damages.
During the tenancy (payable to the provider) if permitted and applicable
Utilities – gas, electricity, water
Communications – telephone and broadband
Installation of cable/satellite
Subscription to cable/satellite supplier