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Flats & Houses was created in 2003 and uses a combination of service-industry principles and practices to provide an end-to-end service for sellers & buyers alike. We constantly endeavour to a provide friendly service to all our clients, whoever they are and whatever their needs. At Flats & Houses we are believe that it's not just what we do that makes us stand out but who we are, this is primarily determined by our vision, core values and principles. Our Vision To create and deliver an unparalleled customer experience throughout the entire home ownership life cycle. We are committed to going beyond the sale to keep a customer for life. Our Values Flats & Houses  performs with integrity and values, these determine who we are and what we do and now more than ever the expression and adherence to values is vital. More than just a set of words, these values embody the spirit of Flats & Houses . They reflect our energy and spirit and they articulate a code of behavior that guides us through everything. The words reflected here represent our values. They are a call to action that asks every Flats & Houses  employee to commit to a common set of beliefs about how we work in our world today. They are our words and our values...in our voice:  * Productivity    * Accountability    *Teamwork    * Creativity    * Professionalism    *Determination    * Effectiveness    * Loyalty    * Commitment    * Passion    * Always with unyielding Integrity